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Cisco IP Telephony (CIPT), Second Edition, is part of a recommended learning path from Cisco Systems® that includes simulation and hands-on training from authorized Cisco Learning Partners and self-study products from Cisco Press. To find out more about instructor-led training, e-learning, and hands-on instruction offered by authorized Cisco Learning Partners worldwide, please visit www.cisco.com/go/authorizedtraining.
- Examine design strategies behind a Cisco Unified CallManager cluster, cluster replication, and Cisco Unified CallManager deployment models
- Perform Cisco Unified CallManager server installations and upgrades
- Learn the features of all Cisco IP Phones, the IP phone startup process, and audio codec communication
- Add IP phone users and apply bulk moves, adds, and changes
- Configure Cisco gateways and trunks
- Design and configure Cisco Unified CallManager route plans
- Implement telephony call restrictions and control
- Effectively coordinate multisite deploymentsConfigure user features, Cisco Unified CallManager Attendant, and Cisco IP Manager Assistant
- Secure the Windows operating system and Cisco Unified CallManager administration
- Prevent toll fraud and harden the IP phone against attack
- Configure Cisco Unified CallManager to support video
- Monitor performance and configure alarms, traces, and CAR
